updated: January 2019
We promise to keep your privacy
and the data you provide us with safe and secure.
This Policy explains the information we collect about
people who visit our website and why we are collecting it, as well as
information about how we use it, if we share it and how we keep it secure.
We may update or change this
Policy from time to time – you can see the month that the Policy was last
updated at the top of this page. Please check occasionally to ensure that
you’re happy with the changes. By using our website you’re agreeing to be bound
by this Policy.
If you need to contact us about
any aspect of this Policy you can do so by emailing us at [email protected], by
writing to us at Team Jump, 141 – 157 Acre Lane, London, SW2 5UA, or
calling us on 0207 326 5055.
Who we are
Your engagement programme is run
by Green Rewards Limited, trading as Jump. Green Rewards Limited is registered
in England & Wales under company no. 7490327. Its registered office
address is 5 Market Yard Mews, 194-204 Bermondsey Street, London SE1 3TQ.
How do we collect information from you?
We obtain information about you
when you use our website, such as when you contact us about products and
services, or when you sign up to and participate in a programme provided by us
to your employer organisation.
What type of information do we collect?
The personal information we
might collect from you includes your name, work email address and work postal
address and team. It may also include information regarding what website pages
are accessed and when.
As part of a programme provided
by your employer you may also provide sustainability information including
which materials you have recycled, distances travelled via sustainable
transport, print settings used etc. We will make it clear to you what
information you can provide to us and it is your decision whether or not to do
How is your information used?
We may use your information to:
the scheme, including sending weekly reminder emails requesting your
your views or comments on the services we provide;
- Your first name, initial of surname and Green Points total will be shown in the programme leaderboard;
- Seek your views or comments on the services we provide;
with entries into a competition;
you quarterly updates about sustainability news and innovation;
you of changes to our services;
We believe that these forms of communication are an
intrinsic part of ensuring that your engagement in the programme works
efficiently and that we can communicate to you on your activity in the
programme and any rewards that you have earned. Having considered this, we
therefore believe that this is a legitimate interest to communicate with you in
this manner and such interest is genuinely not overridden by your fundamental
rights as a data subject
You may opt-out of any email
communications by using the ‘unsubscribe’ link within each email, contacting us
at [email protected] or by
calling us on 0207 326 5055. Please be aware that unsubscribing from the weekly
reminder email may reduce your ability to effectively participate in the
programme. You can manage your email subscription preferences in the
‘Subscriptions’ section of your account, reached by clicking the ‘My Account’
button in the top right hand corner once you are logged in.
We will hold your personal
information on our systems for the duration of the contract that your employer
has negotiated with us. At the end of any such contract, the data will be
passed to your employer for the purpose of integration with a replacement
Certain pieces of information
will be passed to your employer in the course of the administration of the
programme, including the date you registered for the programme, your name and
your team. Other data that will be passed to your employer includes aggregated
engagement data with your individual actions not identifiable.
In some cases, activities that
you take part in may necessitate that your contact details are passed to your
employer, but we will make it clear to you that this will happen before you provide
We may also be required to pass
your contact details onto voucher providers in order to supply a prize to you.
What data we share will be made clear to you at the time of winning a prize.
We do not supply any data,
personal or otherwise, to third parties.
How you can request, edit or erase the information we
hold about you
You have the right to ask for a copy of the
information we hold about you. You can do this by emailing us at [email protected],
calling 0207 326 5055 or by writing to us at Team Jump, 141 – 157 Acre
Lane, London, SW2 5UA. We will aim to process your request as quickly as we can
and at the latest within 14 days of receiving the request. We will provide the
information to you by SFTP (Secure File Transfer Protocol).
You are responsible for the
accuracy of the data we hold about you. If you notice that anything is
incorrect, or that anything is out of date you can ask for this information to
be changed by contacting us at [email protected], calling 0207 326 5055
or by writing to us at Team Jump, 141 – 157 Acre Lane, London, SW2 5UA.
You may, also, at any time
request the erasure of your account and any information we hold about you by
emailing [email protected],
calling 0207 326 5055 or by writing to us at Team Jump, 141 – 157 Acre Lane,
London, SW2 5UA. We respond to requests for erasure within 5 working days.
Automated decision making
For some employer-backed
programmes we may use automated decision making to approve or deny your
requests. Information regarding the type and frequency of information and the
parameters within which it is permissible can be found on your programme’s
website. If you would like more information about the denial of a request or
would like to raise a dispute, please email us at [email protected]. These
parameters are periodically reviewed to ensure effectiveness of the scheme.
Cookies are widely used tiny
pieces of software (files) that are installed on a computer or mobile device
when an individual visits a website.
identify whether you have visited our site before and to personalise our
service to you. Two types of cookies are used on this website:
Session cookies are temporary
cookies that remain in the cookie file of your browser until you leave the
website. We use session cookies to allow you to carry information across pages
of our website and avoid having to re-enter information, and to compile
statistics that allow us to understand how users use our website and to help us
improve the structure of our website.
Persistent cookies remain in
the cookie file of your browser for much longer (though how long will depend on
the lifetime of the specific cookie). We use persistent cookies to display your
name and Points balance each time you access our website (using the
"Remember me" cookie), and to pre-complete your Green Rewards Account
number when you logon to our website (using the "Remember me"
We may use other persistent
cookies from time to time to help us recognise you as a unique visitor when you
return to our website and to monitor your use of our website. This will allow
us to tailor the content of certain areas of our site and offer you promotions
that match your preferred interests.
The use of any information we
collect through the use of session cookies and persistent cookies will be
subject to the same controls as other information covered by this Privacy
Our website uses Google
Analytics, a web analytics service provided by Google, Inc. ("Google").
The information generated by the cookie about your use of our website
(including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purpose
of evaluating your use of our website, compiling reports on website activity
for website operators and providing other services relating to website activity
and internet usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process the
information on Google’s behalf. Google will not associate your IP address with
any other data held by Google. Further information about Google’s privacy
policy may be obtained from http://www.google.com/privacy.html.